Terms & Conditions
Get Tickets to the Hottest Shows and Events with Ease
Effective Date: 1st of April 2025
Last Updated: 1st of April 2025
1. INTRODUCTION
Welcome to Ojuromedia.com (hereinafter referred to as the “Website”). The Website is operated by Ojuromedia Limited, a company duly registered and existing under the laws of the Federal Republic of Nigeria, with its principal place of business in Benin City, Nigeria (hereinafter referred to as “we,” “our,” or “us”). These Terms and Conditions (hereinafter referred to as the “Terms”) govern your access to and use of the Website, including but not limited to the browsing of information, purchase of tickets to events and shows throughout Nigeria, and any other interactions with our platform (collectively referred to as the “Services”). By accessing or using our Website, you, as a user (hereinafter referred to as “you” or “User”), agree to be bound by these Terms, as well as our Privacy Policy, and any other guidelines or policies published on the Website from time to time.
This document is intended to provide a comprehensive understanding of the rights, obligations, and responsibilities of all parties involved. We urge you to read these Terms carefully. If you do not agree with any portion of these Terms, you must immediately cease using the Website and its Services.
2. DEFINITIONS AND INTERPRETATION
For the purposes of these Terms, the following definitions apply:
“Website”: The online platform accessible at Ojuromedia.com, including all its sections, features, and functionalities.
“User”: Any individual or entity accessing or using the Website, whether as a visitor, registered account holder, ticket buyer, or event organizer.
“Ticket Buyer”: An individual who purchases tickets through the Website to attend events or shows.
“Event Organizer”: A person, group, or company that lists events or shows on the Website and offers tickets for sale.
“Event”: Any public or private show, performance, festival, concert, or entertainment event for which tickets are sold on the Website.
“Account”: A personal user profile created by a User on the Website to facilitate the purchase of tickets and other interactions with our Services.
“Content”: All materials, including but not limited to text, graphics, images, videos, and other multimedia content provided on the Website.
“Services”: All functionalities provided by the Website, including but not limited to ticket sales, information dissemination, user account management, and customer support.
In these Terms, references to the singular form shall include the plural form where the context requires, and vice versa, unless otherwise specified. Headings used in these Terms are inserted for convenience only and do not affect the interpretation of the provisions herein.
3. ACCEPTANCE OF TERMS
By using the Website or any of our Services, you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you are prohibited from accessing or using the Website and must immediately discontinue use. Your continued use of the Website after any modifications or revisions to these Terms constitutes your acknowledgment and acceptance of the changes. We reserve the right, at our sole discretion, to modify, alter, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to remain informed of any modifications.
4. ELIGIBILITY AND ACCOUNT REGISTRATION
4.1 Eligibility
To access and use the Website, you must be at least 18 years of age. By accessing the Website, you confirm that you are 18 years or older and possess the legal capacity to enter into a binding agreement under Nigerian law. If you are under the age of 18, you are not permitted to use the Website or any of its Services.
4.2 Account Registration
In order to purchase tickets or access certain features of the Website, you may be required to create an account. When registering for an account, you agree to:
Provide accurate, current, and complete information about yourself as prompted by the registration form.
Maintain and promptly update your account information to ensure it remains accurate, current, and complete.
Create and maintain a secure password and other credentials for accessing your account.
Keep your password confidential and not disclose it to any third party. You are fully responsible for any activities that occur under your account.
Failure to adhere to these requirements may result in immediate termination of your account and access to the Website, at our sole discretion.
5. SERVICES AND TICKET SALES
5.1 Description of Services
Ojuromedia.com is an online ticketing platform that enables Users to browse and purchase tickets for various events and shows in Nigeria. The Website serves as an intermediary between Ticket Buyers and Event Organizers, facilitating the sale and distribution of tickets. It is important to note that while we provide the platform for ticket sales, the organization, execution, and delivery of the Events are the sole responsibility of the respective Event Organizers.
5.2 Ticket Listings and Availability
All tickets available for purchase on the Website are subject to availability. Ticket listings, including prices, seating arrangements, and event details, are provided by Event Organizers and are intended to be accurate at the time of posting. However, we do not guarantee the accuracy or completeness of such information.
In the event that a ticket becomes unavailable after you initiate the purchase process, you will be promptly informed, and you may be provided with an alternative option or a refund, subject to the policies of the Event Organizer.
5.3 Pricing and Payment
Ticket prices are set by the Event Organizers and may include additional charges such as service fees, taxes, or other applicable fees. The total purchase price, including all fees, will be clearly displayed during the checkout process.
Payments for tickets must be made through the payment methods approved by Ojuromedia.com. You agree to provide valid, current, and complete payment information, and you authorize us to charge the applicable amount to your chosen payment method.
All payments processed through the Website are final. In the event of any discrepancies or unauthorized transactions, please contact our customer support immediately.
5.4 Ticket Delivery and Use
Upon successful payment, digital tickets will be delivered to you via email or made available for download from your account dashboard on the Website. It is your responsibility to ensure that your email address is correct and that you have secure access to your account.
Tickets are personal, non-transferable, and valid only for the event, date, and seating area indicated on the ticket. Any attempt to reproduce, duplicate, or resell the tickets without explicit authorization may result in the cancellation of the ticket and denial of entry to the Event.
At the venue, you may be required to present a valid government-issued photo identification along with your ticket. Failure to provide the necessary identification may result in refusal of entry.
6. CANCELLATION, REFUND, AND EXCHANGE POLICY
6.1 Event Cancellation by the Organizer
In the event that an Event is canceled by the Event Organizer, any refund policies will be determined by the Organizer’s terms and conditions. Ojuromedia.com acts solely as a facilitator and is not responsible for the cancellation or rescheduling of an Event.
If a refund is applicable, the amount refunded will typically exclude any non-refundable service or transaction fees unless explicitly stated otherwise by the Event Organizer.
6.2 Ticket Refunds and Exchanges
Ticket purchases made through the Website are generally considered final. Refunds and exchanges will only be processed in cases where the Event is canceled, significantly rescheduled, or if there is a substantial discrepancy between the advertised and actual Event.
Any request for a refund or exchange must be submitted within the timeframe specified in the event’s refund policy. Late or incomplete requests may not be honored.
Please note that in cases where an Event is postponed rather than canceled, your ticket will automatically be valid for the rescheduled date, and no refund will be provided unless stated otherwise.
6.3 Force Majeure and Unforeseen Circumstances
Neither Ojuromedia.com nor the Event Organizers shall be held liable for any failure or delay in performance of any obligations under these Terms if such failure or delay is caused by events beyond their reasonable control, including but not limited to natural disasters, acts of war, terrorism, civil disturbances, governmental actions, or any other circumstances that are deemed as force majeure.
In such circumstances, we reserve the right to offer alternative arrangements, rescheduling, or refunds as deemed appropriate, subject to the specific policies of the Event Organizer.
7. USER CONDUCT AND OBLIGATIONS
7.1 Accuracy of Information
You agree to provide true, accurate, current, and complete information when registering an account, making a purchase, or engaging in any communication with Ojuromedia.com.
You are responsible for ensuring that any updates to your personal or financial information are promptly reflected in your account. Failure to do so may result in the inability to complete a purchase or access your account.
7.2 Prohibited Conduct
You are strictly prohibited from engaging in any activity that could be harmful, disruptive, or illegal, including but not limited to:
Unauthorized access or interference with the Website’s systems or services.
Any fraudulent or deceptive practices, including the use of stolen credit card information.
The resale or scalping of tickets at prices exceeding the original purchase price, unless explicitly authorized by Ojuromedia.com or the relevant Event Organizer.
Distribution of any viruses, malware, or other harmful software or content.
Any violation of these prohibitions may result in immediate termination of your account, cancellation of purchased tickets, and legal action if necessary.
7.3 Compliance with Laws
You agree to comply with all applicable local, state, federal, and international laws and regulations while using the Website. This includes, but is not limited to, intellectual property laws, consumer protection laws, and privacy laws.
You are solely responsible for any consequences that may arise from your failure to adhere to these laws and regulations.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Ownership
All content, trademarks, logos, graphics, and intellectual property on the Website are the property of Ojuromedia Limited or its licensors. This includes any content provided by Event Organizers or third-party contributors.
The compilation, arrangement, and presentation of information on the Website are protected by copyright and other intellectual property laws.
8.2 Limited License
Subject to these Terms, Ojuromedia.com grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes.
You may not copy, modify, distribute, sell, or lease any part of our content without our express written consent.
8.3 Third-Party Intellectual Property
Any third-party materials displayed on the Website are the property of their respective owners. Use of such third-party intellectual property is governed by separate agreements and terms, which you must adhere to when accessing such materials.
9. PRIVACY AND DATA PROTECTION
9.1 Privacy Policy
Your privacy is of paramount importance to us. Please review our Privacy Policy, which forms an integral part of these Terms, to understand how we collect, use, and protect your personal information.
By using the Website, you consent to the collection and use of your information in accordance with our Privacy Policy.
9.2 Data Security
We employ industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, you acknowledge that no security system is impenetrable, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.
9.3 Cookies and Tracking Technologies
The Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for other purposes. By using the Website, you consent to the use of such technologies as described in our Privacy Policy.
10. LIMITATION OF LIABILITY AND DISCLAIMER
10.1 Disclaimer of Warranties
The Website, including all content, information, and services provided, is offered on an “as is” and “as available” basis. Ojuromedia.com makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Website will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of the Website is at your sole risk.
10.2 Limitation of Liability
To the fullest extent permitted by law, in no event shall Ojuromedia.com, its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, or any damages whatsoever, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of, or inability to use, the Website or any services provided therein—even if advised of the possibility of such damages.
This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other theory of law.
10.3 Indemnification
You agree to indemnify, defend, and hold harmless Ojuromedia.com and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
11. TERMINATION OF SERVICE
11.1 Termination by Ojuromedia.com
Ojuromedia.com reserves the right to terminate or suspend your account, or your access to all or part of the Website, at any time and for any reason, without prior notice or liability, including but not limited to:
Violation of these Terms or any applicable law or regulation.
Engagement in fraudulent, abusive, or harmful behavior.
Inactivity or failure to update account information as required.
In the event of termination, all rights granted to you under these Terms will immediately cease, and you must promptly destroy all copies of any materials obtained from the Website.
11.2 Termination by the User
You may terminate your account at any time by following the account deletion procedures provided on the Website. However, termination of your account does not relieve you of any obligations or liabilities incurred prior to termination.
Upon termination, your right to access the Website and use its Services will cease immediately.
11.3 Effect of Termination
Termination of your account or access to the Website shall not affect any rights or remedies that Ojuromedia.com may have under these Terms or at law. Any provisions of these Terms that by their nature should survive termination shall continue in full force and effect.
12. GOVERNING LAW AND DISPUTE RESOLUTION
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Benin City, Nigeria.
12.2 Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website, the parties agree to first attempt to resolve the matter amicably through negotiation.
If a resolution cannot be reached through negotiation, the dispute shall be submitted to mediation, and if mediation is unsuccessful, then to binding arbitration in accordance with the applicable laws of Nigeria.
Notwithstanding the foregoing, Ojuromedia.com reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction.
13. NOTICES AND COMMUNICATIONS
13.1 Notices
Any notices or other communications required or permitted under these Terms shall be in writing and shall be deemed given when delivered personally, sent via email, or mailed via registered or certified mail to the address provided by the User or as published on the Website.
Ojuromedia.com reserves the right to change its contact information and notify Users of such changes through appropriate channels.
13.2 Electronic Communications
By using the Website, you consent to receive electronic communications from us. These communications may include notices about your account, changes to these Terms, or other information relating to the Website and our Services.
You agree that any notices, agreements, disclosures, or other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.
14. MODIFICATION AND AMENDMENT OF TERMS
14.1 Right to Modify
Ojuromedia.com reserves the right to modify or amend these Terms at any time without prior notice. Any such modifications or amendments will be effective immediately upon posting on the Website.
It is your responsibility to review these Terms periodically. Continued use of the Website after any modifications indicates your acceptance of the revised Terms.
14.2 Notification of Changes
Significant changes to these Terms will be communicated to Users via email or prominent notice on the Website. Such notifications will include a summary of the changes made and the effective date of the updated Terms.
If you do not agree to the updated Terms, you must discontinue using the Website immediately.
15. SEVERABILITY, ENTIRE AGREEMENT, AND WAIVER
15.1 Severability
If any provision or part of any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect, the validity, legality, or enforceability of the remaining provisions shall not be affected or impaired in any way.
The parties agree to negotiate in good faith to replace any invalid or unenforceable provision with a valid, legal, and enforceable provision that most closely approximates the original intent.
15.2 Entire Agreement
These Terms, together with the Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Ojuromedia.com regarding your use of the Website.
This Agreement supersedes any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter hereof.
15.3 Waiver
The failure of Ojuromedia.com to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Any waiver of any provision of these Terms shall be effective only in the specific instance and for the limited purpose for which it was given.
16. ADDITIONAL TERMS FOR EVENT ORGANIZERS
16.1 Organizer Responsibilities
Event Organizers using the Website to list and sell tickets agree to provide accurate, complete, and up-to-date information regarding their Events. This includes, but is not limited to, event schedules, venue details, ticket pricing, refund policies, and any other relevant information.
Organizers are solely responsible for ensuring that their Events comply with all applicable laws, regulations, and safety standards. Ojuromedia.com shall not be held liable for any issues, disputes, or claims arising out of the organization or execution of the Event.
In the event of a dispute between an Event Organizer and a Ticket Buyer, the Organizer shall have the primary responsibility to resolve the matter in accordance with the policies provided at the time of purchase.
16.2 Commission and Payment Terms
Event Organizers acknowledge that Ojuromedia.com may charge a commission or service fee for each ticket sold through the Website. The commission structure and payment terms will be set forth in a separate agreement between the Organizer and Ojuromedia.com.
Payments to Event Organizers will be processed in accordance with the agreed-upon terms, and any delays or discrepancies in payment shall be communicated promptly to the Organizer.
16.3 Cancellation and Rescheduling by Organizers
In the event that an Event Organizer decides to cancel or significantly reschedule an Event, it is the Organizer’s responsibility to notify all Ticket Buyers and coordinate with Ojuromedia.com regarding refund or exchange procedures.
Ojuromedia.com reserves the right to suspend or remove an Event listing if the Organizer fails to provide timely and accurate information about changes or cancellations.
17. ADDITIONAL PROVISIONS
17.1 Third-Party Services and Links
The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Ojuromedia.com. These links are provided solely for your convenience and do not imply any endorsement or affiliation.
Ojuromedia.com is not responsible for the content, privacy practices, or actions of any third-party websites. Your use of any third-party services is at your own risk and subject to the terms and conditions of those services.
17.2 Feedback and Suggestions
We welcome any feedback, suggestions, or comments regarding the Website and our Services. Any feedback provided will be considered non-confidential and may be used by Ojuromedia.com without any obligation to compensate you.
By submitting feedback, you acknowledge that you have no expectation of confidentiality and that we may use such information to improve our Services.
17.3 No Partnership or Agency
Nothing contained in these Terms shall be construed as creating a joint venture, partnership, or agency relationship between you and Ojuromedia.com. Neither party has the authority to bind the other or incur any obligations on behalf of the other.
17.4 Survival of Terms
Any provisions of these Terms that by their nature should survive termination or expiration of the Agreement shall continue to remain in effect, including without limitation sections regarding intellectual property, disclaimers of warranties, limitation of liability, indemnification, governing law, and dispute resolution.
17.5 Assignment
Ojuromedia.com reserves the right to assign or transfer these Terms, in whole or in part, without prior notice to you. You are not permitted to assign or transfer your rights under these Terms without our explicit written consent.
Any attempted assignment in violation of this provision will be null and void.
18. CUSTOMER SUPPORT AND CONTACT INFORMATION
18.1 Customer Support
Ojuromedia.com is committed to providing high-quality customer support for any issues or inquiries you may have regarding the Website or our Services. Should you require assistance, please contact our dedicated support team via the methods provided below.
Support is available during our regular business hours, and we will endeavor to respond to your inquiries in a timely manner. However, response times may vary depending on the volume of inquiries and the complexity of the issue.
18.2 Contact Details
For any questions, concerns, or further clarification regarding these Terms or any aspect of our Services, you may contact us using the following details:
Ojuromedia Limited
Address: [Insert Office Address], Benin City, Nigeria
Phone: 0909 181 9480
Email: [Insert Support Email]
Website: [Insert Website URL]
We encourage you to review this document periodically, as any updates or modifications will be posted on this page and communicated through our standard notification channels.
19. ACKNOWLEDGEMENT AND AGREEMENT
By using the Website, purchasing tickets, or otherwise engaging with our Services, you hereby acknowledge that you have read, understood, and agree to abide by these Terms and Conditions in their entirety. Your use of the Website constitutes your binding acceptance of these Terms, and you agree to resolve any disputes in accordance with the provisions set forth herein. Should any part of these Terms be found invalid or unenforceable, the remaining provisions shall continue to be in full force and effect.
These Terms represent the entire agreement between you and Ojuromedia.com with respect to your use of the Website and the Services provided, superseding any prior communications, representations, or agreements, whether written or oral. If any questions arise regarding these Terms, please do not hesitate to contact us for clarification.
20. MISCELLANEOUS PROVISIONS
20.1 Force Majeure
Neither Ojuromedia.com nor its affiliates, directors, officers, employees, or agents shall be liable for any failure to perform any of its obligations under these Terms if such failure is due to causes beyond its reasonable control. These causes may include, but are not limited to, acts of God, natural disasters, wars, terrorism, government actions, labor disputes, or any other events or circumstances that are beyond the control of Ojuromedia.com.
20.2 Headings
The headings contained in these Terms are for convenience only and shall not affect the interpretation of any provision.
20.3 Interpretation
In the event of any ambiguity or uncertainty in these Terms, the interpretation shall be made in accordance with the principles of fairness and the common intention of the parties as understood at the time of entering into this Agreement.
20.4 Survival
All provisions of these Terms that by their nature are intended to survive termination or expiration of this Agreement, including but not limited to sections on intellectual property, limitations of liability, indemnification, governing law, and dispute resolution, shall survive any termination or expiration of your use of the Website.
20.5 No Third-Party Beneficiaries
These Terms are solely for the benefit of the parties hereto and shall not confer any rights or benefits upon any third party, except as expressly provided herein.
21. FINAL REMARKS
We at Ojuromedia.com strive to provide you with the best possible experience when accessing our Website and purchasing tickets to your favorite events and shows. We encourage you to familiarize yourself with these Terms, as they are designed to protect your rights as well as ours. Your use of the Website signifies your agreement to these Terms, and we thank you for your trust and support.
By continuing to use our Services, you confirm your understanding of the risks involved in online transactions and your willingness to adhere to the policies set forth in this document. We reserve the right to update these Terms from time to time, and your continued use of the Website following any modifications shall constitute your acceptance of such changes.
If you have any questions, concerns, or require further assistance regarding these Terms, please do not hesitate to reach out to our Customer Support team using the contact information provided above. We value your feedback and are committed to ensuring that your experience with Ojuromedia.com is both secure and satisfactory.
IN WITNESS WHEREOF, by accessing and using Ojuromedia.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.